PROBLEM STATEMENT:
Employees responsible for increasing revenue and growing business have the following challenges:
- Understanding the roles each one plays as a workforce working together to achieve the goal
- Knowing how to transform themselves to be FAVORED by the potential customer
- Having the skills to do the research necessary to impress the customer and be perceived as a trusted partner
- Understanding how to conduct the ultimate in customer meetings resulting in the desired outcomes
- Understanding the environment in which they are working, both internally and externally
- Knowledge on how to close the deal
SOLUTION:
- Training to build and solidify skills in the following areas:
- Gain increased understanding of how to overcome challenges in the marketplace
- Gain deeper understanding of how to gain the attention of the customer
- Develop an understanding of how decisions are made in the federal market
- Build strong alliances and achieve desired results
- Understand the differences between mission and operational components; how they interact
- Understand how to do research on the mission of the supported agency
- Know how to use tools to support relationship stages and progress through the stages
- Build relationships more effectively by understanding the dispositions and priorities of customers with whom close relationships are desired
- Become a more self-knowledgeable, well-rounded and effective business developer, capture team member, or operations team member
- Communicate effectively with customers, teammates, and potential teaming partners
- Understand WHEN to create new opportunities or pursue existing opportunities
- Understand the process to “CONNECT” with a CXO/Key Customer
- Change the mindset from a salesperson to a trusted partner
- Learn how to develop the “right message”
- Become an expert at conducting effective, results-oriented customer meetings
OUTCOME:
- Tremendous Profit and Revenue growth
- Unbelievable customer and co-worker relationships
- Become the industry partner of choice
